On the 1st of October Forest Health Group and the Gainsborough practice completed our merger.
We are now working together as Forest Health. We are excited to be working in this new way and we hope that as you get to know the practice in its new form you will feel some of this excitement as well.
We would like to reassure all our patients that all for sites will continue to operate their full range of services.
The existing GPs and other staff that you are used to will continue to work at Forest Health. However, you will now be able to see any of the team at all four sites, giving a greater level of choice and flexibility.
If you need to call the practice, all older numbers will continue to be supported for the next 6 months before being replaced by our central number 01344 421 364. Calling either number will take you through to the same team of call handlers who will be able to help regardless of where you have previously been registered.
For those patients familiar with the Gainsborough practice, there will be some changes in how you access care from the practice. For routine matters we suggest that you use the practice website to order prescriptions or book routine reviews. For matters hat you consider to be urgent, requiring same day help, please phone the surgery where you will be directed to our ‘care navigators’. His is a team of specialist staff, recruited and trained in addition to our other reception staff who will take you through a clinically supervised process to work out exactly what care you need and get you to that care as quickly as possible. For anything else our fantastic reception team are still there to help, either n the phone or at the front desk.
We are currently in the middle of a large recruitment campaign, and we hope that in the coming weeks and months you will see significant increases in numbers across the nursing, paramedic and doctor teams.
We look forward to looking after you and hope that you will be delighted with the service at Forest Health group.
Finally, we would like to take this opportunity to announce the retirement of Dr Kade from the Gainsborough Practice and Dr Kittel from Forest Health Group. Both doctors have given a lifetime of service to their patients, and we wish them every happiness in their retirements.
To visit the Forest Health Group website, https://www.foresthealthgroup.co.uk/ or click on the link below. Please update your site bookmarks to visit the Forest Health Group website in future.
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