Monthly Archives: April 2019

Strains, sprains, muscle or joint pains, or stiffness?

Have you considered seeing a First Contact Practitioner?

The musculoskeletal specialist can assess you and give you some advice on how to manage your problem or refer you for investigations and more formal treatment if required.

Conditions a first contact practitioner could help with:

  • Back or Neck pain
  • Sprains and Strains
  • Sprained ankles/knees
  • Shoulder pain
  • Osteoarthritis
  • Sports injuries
  • Trapped nerves
  • Whiplash

Please speak to the reception team for more information and to book your appointment.

View the poster

Chain SMS

We are now using Chain SMS to message patients.

Chain SMS is a system which allows the practice to send text messages to patients quickly and securely. Examples of how we might use it are:

  • Responding to simple queries
  • Letting you know a prescription is ready
  • Letting you know you need to book an appointment/review
  • Letting you know a letter is ready for collection

The practice name will always be at the end of the message.

Please note you will not be able to reply.

Please help us by keeping your number up to date. If you do not want to be contacted in this way please let reception know.

Bracknell Dementia Forum

Are you interested in learning more about Research and Dementia?

If so, come along to our Dementia Forum and hear from the national ‘Join Dementia
Research’ team and our local BHFT dementia research team. The forum is open to
anyone interested in dementia, including people with dementia, carers, health and social
care practitioners and voluntary organisations.

A free lunch is provided where there will be an opportunity to chat with members of staff from the Community Mental Health Team for Older Adults and other organisations. After lunch will be an opportunity for you to have your say on local services.

Date: Fri 3rd May 2019

Time: 11.30am- 2.30pm

Venue: Easthampstead Baptist Church, Bracknell RG12 7NS

Contact – Karen White: 01344 823220
Please book early as places are limited!

Good news from our patient survey

The results of this year’s patient survey are very good – showing increases since our survey last year in overall patient satisfaction and improvement in the services for patients.

And the percentage of patients who rate the services they receive from services from the Gainsborough practice as excellent has increased to 31%, and as good to 49%.

Thanks to 619 patients who completed the survey (343 online and 276 on paper) – and for the high ratings and feedback you gave the practice.

The survey results were discussed with our patient group on Tuesday 19th March, and the report and follow up actions were agreed.

You can see the full survey report, the survey form, and the detailed survey results on the practice website – in the Patient Group section on the website.