Good news from our patient survey

The results of this year’s patient survey are very good – showing increases since our survey last year in overall patient satisfaction and improvement in the services for patients.

And the percentage of patients who rate the services they receive from services from the Gainsborough practice as excellent has increased to 31%, and as good to 49%.

Thanks to 619 patients who completed the survey (343 online and 276 on paper) – and for the high ratings and feedback you gave the practice.

The survey results were discussed with our patient group on Tuesday 19th March, and the report and follow up actions were agreed.

You can see the full survey report, the survey form, and the detailed survey results on the practice website – in the Patient Group section on the website.